To carry out our activity, we process the personal data that our customers and users provide to us through forms available both on our website and on physical media at our points of service, in order to resolve their queries, manage sales and keep our subscribers informed about news available at our establishment that may be of interest to them.
On the other hand, if you are not yet our customer and are only a user of this website, the only personal data we process about you is that managed through the cookies we use on this website (please read our cookie policy for more information) and any data you have voluntarily sent us through the contact channels we make available on this website to answer your queries.
In addition, our users and customers may periodically receive information about news related to our activity, including information about commercial promotions, new products, and important news in the sector or that may be of interest to them. We will only send you this information if you have given us your consent and, of course, if you decide to stop receiving this type of communication from us, you only need to let us know through the contact methods we make available on the website and in each of the communications we send you.
You should also be aware that we do not carry out recruitment through this website, so if you provide us with personal data because you are interested in working with us, your personal data, including any CV data you may provide, will be processed solely for its immediate deletion.
Below, we inform you about the various aspects to bear in mind regarding our processing of your personal data:
Purposes of the processing
To manage the questions and queries that the user submits to us regarding our services, products, prices, promotions or any other feature shown or implied through the information we publish on the website, whether through the form provided for this purpose, by telephone or through the email address shown on the website.
To process your CV data in the management of our job pool.
To send commercial information about products, catalogues and news in our sector to its subscribers.
To make the online purchase of the products or services we offer through the website using the different purchase methods.
Lawful basis for the processing
For handling your queries and for the purchase of our products, we rely on the performance of the contract and the application of pre-contractual measures (Art. 6.1b GDPR).
For sending commercial information and for managing your CV data, we rely on your express consent (Art. 6.1a GDPR).
These lawful bases are complemented by this controller’s compliance with legal obligations where applicable.
Recipients of the information
The recipients of your data are our data processors, who undertake to comply with the provisions of the data protection legislation in force and with the instructions given by us regarding data processing, and who may not use it for any purpose other than that stated here.
We also inform you that we do not carry out international data transfers.
Retention periods
Provision of our services: We will keep your data for four years from the end of the commercial relationship.
Job pool and job offers: We will keep your data for 1 year.
Please note that compliance with a legal obligation may require your data, or part of it, to be kept for a longer period.
Rights
All users whose personal data is processed may exercise, free of charge, the rights of access, rectification and erasure of their data, objection to processing and restriction of processing, as well as portability (where possible under the legislation in force) and the right to information regarding automated individual decisions (should any be made).
These rights may be exercised through one of the following channels:
- In writing, by sending your request, together with a copy of documentation proving your identity, to the following address:
Balneario Aguas de Villaharta SL
C/Antonio Machado, 11
14210 Villaharta (Córdoba, Spain)
- By email to info@aguasdevillaharta.com, digitally signing your request with the Spanish electronic National Identity Document (DNI), or attaching a copy of your DNI — in which case no further proof of identity is required from the applicant.
Supervisory authority
If the user considers that their rights have been ignored or infringed, they should know that they may file a complaint with the competent supervisory authority, which in this case is the Spanish Data Protection Agency (AEPD). If the data subject deems it appropriate, they may also turn to any competent supervisory authority within the European Union.
Cookie policy
A cookie is a small text file that is stored in your browser when you visit almost any website. Its purpose is to allow the website to remember your visit when you browse that page again. Cookies usually store technical information, personal preferences, content personalisation, usage statistics, links to social networks, access to user accounts, etc. The aim of a cookie is to adapt the website’s content to your profile and needs; without cookies, the services offered by any website would be significantly reduced. If you would like more information about what cookies are, what they store, how to delete or disable them, etc., please go to this link.
Cookies used on this website
Following the guidelines of the Spanish Data Protection Agency, we detail below the use of cookies made by this website in order to inform you as accurately as possible.
This website uses the following first-party cookies:
- Session cookies, to ensure that users who write comments on the blog are human and not automated applications. This helps combat spam.
This website uses the following third-party cookies:
- Google Analytics: Stores cookies in order to compile statistics on the traffic and volume of visits to this website. By using this website you consent to the processing of information about you by Google. Therefore, any rights in this respect must be exercised by contacting Google directly.
- Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.
Disabling or deleting cookies
You may exercise your right to disable or delete cookies from this website at any time. These actions are carried out differently depending on the browser you are using. Here is a quick guide for the most popular browsers.
Additional notes
- Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies of the third parties mentioned in this cookie policy.
- Web browsers are the tools responsible for storing cookies, and it is from there that you must exercise your right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
- In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
- In the case of Google Analytics cookies, this company stores the cookies on servers located in the United States and undertakes not to share them with third parties, except where necessary for the operation of the system or when required to do so by law. According to Google, it does not store your IP address. If you would like information about how Google uses cookies, we attach this link.
- For any questions or queries about this cookie policy, please do not hesitate to contact us through the contact section.